Many of us at PG are reviewing your comments written here. It is clear that the rebalancing of towers was not to your collective liking. There are some things I’d like to talk about here.
I know you’re expecting a response, and you’re right, you deserve one. The response I can provide will be one that I hope continues this conversation in a constructive manner. I can’t promise a change to these balance updates, nor can I really quell the anger you are expressing here. Honestly, I’m not trying to. If you are upset, you have every right to express that. I want my first response here to be an apology.
I know it doesn’t hold much weight, since I can’t single-handedly alter the game, but I apologize for what this has done to your perception and enjoyment of playing it.
I’m sorry these changes have impacted you as deeply as they have.
Here are some things that I will be doing for you following this update:
- I will be having extensive conversations with our development team regarding the decisions behind rebalancing the towers to the way they are now.
- I will be asking our PX team what we can do in-game to apologize for such a drastic change. PX nor I can alter the balance of the towers, but we can at least offer a gift to start. It’s not meant to be the end of the conversation, but rather a token that we are continuing to listen to the feedback provided here.
- I will be talking with our product team about the opportunity to NDA players in our community and get them onboard with pre-release playtesting.
- I will continue to monitor this thread and review player behavior on the backend with our team to understand the widespread effects.
I’m here to be an advocate for you, the player. I am here to provide your feedback to our team and I will do my best to make sure your voice is always heard. I am not the person or group of people that makes decisions on the inner workings of the game, but I can be sure to put your comments at the forefront when the team convenes to discuss the impact of their changes.
I encourage you to continue this conversation as we continue to monitor your responses. I apologize again for how deeply this change has impacted your play experience. I hope my actions, and those of the team, will provide a fun and fair experience for all players moving forward.