I have seen you guys help someone to handle the account banned issue. My account was banned from July. I have contacted the Support at that time and I received the below email.
I’m sorry dragon Lord but for privacy concern we are not allowed to say any details of the investigation done. All information about your ban should have been stated on the email that was sent to you by the development team. Sorry for the inconvenience.
However, I have not gotten any response from the development team. Would you please told me which rule I have violated?