Account rolled back every day: sigils, event progression, 3,000-3,500 bronze chests gone

bug

#21

That happens to me, too. It’s odd – sometimes only Dragon XP, roster, & loot are affected. Sometimes, event progress & prizes are also wiped out. I can’t seem to isolate what’s causing it. Everything from me swapping out dragons on my roster to my wifi connection has been blamed. I was finally able to get a short & sweet example of it happening without the Sync error appearing, so I’m starting to think it may be a separate issue. Support is currently investigating this last video I provided, so hoping it helps.


#22

lol, after sending in this very clear video, the support rep tells me that Hau apparently wasn’t rolled back because the ending XP was higher than the beginning XP :joy:

How about the fact I leveled her in the middle of the video (13:19?)

“Other [dragons] may have been rolled back because they have plenty of surplus XP and they may be hitting a ceiling that cannot be surpassed.” -Peter, support

Anyone ever heard or experienced this? If you’re den-capped, your XP doesn’t count? My experience is that it banks the XP for when you’re no longer capped.

The annoyance just grows.


#23

It 100% banks. I level up my divines every den cap to max again because of banked XP. Ask it to be escalated because he has no idea what hes talking about.


#24

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