Anyone not getting chests


#1

Used around 360 energy and realized i was being awarded 4 bronze on supers and 5 on wildfires but wasn’t recieving them in armory sent a ss and created a ticket but they said there are no issues and chest drop rates vary per base level ?


#2

Unfortunately, me either. I had 3 bronze from my last 3 attacks, and it only shows on the golden button, but if I wanted to open them, I have 1.

Which is not surprising as I get rubies from monuments.

@Arelyna


#3

Hey! @madcad95 and @PrideDemonHBD, can you both try force closing and restarting then doing a run? (This is not the usual TS steps.) I did something on my end.


#4

I can confirm that the Armory issue has been fixed. I am grateful for your help, Arelyna!


#5

I haven’t got chest since last event


#6

@TAPSHERO, try force closing and restarting now.


#7

Did it don’t know if it worked or not due to being kicked right after run


#8

did another run


#9

I literally can’t keep loosing chests like this especially during the first 2 weeks of the season especially after i spent $ on this game every season since i started this makes it close to 100 bronzes lost now.


#10

It is working again…for now who do i need to contact besides the ticket i have open for the lost chests that i have accumulated right now they are very valuable to me due to chasing the discount dragon.


#11

Stopped working again just lost 6 bronze chest 2 gotten in run and 4 from completing a super.


#12

It was happened to me not ones even befor… only what helps - delet the game complitely and reinstal it


#13

I just can’t use supers or wildfires even when i get chests when i open them I don’t get what’s inside but if i do singles it seems to work fine so just means all the supers and wildfire runs were wasted besides the event points i got so looks like i will be doing bare minimum on pvps from now on -_-


#14

Try Clearing Data for the app…
Seemed to work for me


#15

Just clear game data completely
Worked for me


#16

Will be trying the uninstall method soon if pg can’t get their act together lol


#17

I get chest now
But what about this

Uploading… all the forced closed runs and lock outs


#18


#19

Clearing the game data is the equivalent of REINSTALLING the game.

I have done that already. Twice, during Fight Pits.


#20

Just doing singles from now on and gonna chuck the 100 plus chests up to a loss was going to spend to complete cavy but not now not after taking such a hit on chests so will complete cavy,rider and token boosts this season and that’s it, it is almost like pg doesn’t want me to spend lol.