I finally got Frostbiter. I spent 31 days of speedups to get him off the cooker. Once I got him hatched I logged off. When I returned, it showed he was back on the cooker with 5 days. I wrote support and they brushed me off. My ticket is 514307. Thank you
Did you get your speed ups and stuff back? This has happened to me before and I just had to repeat my actions.
No. Nothing yet. I’ve been wanting to bump this to make sure it didn’t get brushed aside. They told me they are waiting for a tool to be available. Maybe because of it being a holiday I hope?? I’d sure like it sorted
Don’t want to be a downer but when this happened 3 weeks ago for me support said exactly the same thing. I wouldn’t expect this tool anytime soon. Sorry.
Not surprised anymore. Anyone we can throw an @ at?I’ve had this ticket for over 8 ours and my incubator is still at 5…something is definitely off
Pg just resolved my issue. Thank you very much!!!
I had the same happen to me. You are a victim of sync error diminishing returns.
Glad this was able to be resolved!
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