Atlas bug on iOS

Posting on behalf of a teammate.
So here’s his issue.
He clicked on the Atlas icon. Atlas showed up as white screen, then crashed. He tried to reinstall couple of times, even tried to wipe out mail but nothing work.

Could you please help @PGDave @pgEcho

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Brutal, I haven’t heard of that one. Please ask him to submit a support ticket so we can figure out who they are and see all the details about the device they’re using, etc. I imagine we have some logs attached to their account which have reported the crash, but having the support ticket will help us more rapidly check that. @Dakhunter

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Will ask for his Ticket Number.

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The ticket number and name of the teammate would make it easier for me to locate the ticket.

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The IGN is BoomPMAL.
I dont know his ticket number. Not sure if you can track his ticket number from the IGN?

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Yep! I’m looking for it now.

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@Dakhunter I’m going to PM about you this.

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Thank you :hugs:

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