My app is basically FUBAR’d today. Issues with the even notwithstanding (I already put in a ticket for those last night), I’m now having major problems with Atlas. Instead of just getting the “Atlas has failed to load” message 4/5 times, now every time I try to attack or transfer RSS in Atlas it completely crashes (if I can even get that far).
I have reinstalled the app twice this morning. Still the same.
I hesitated to enter another ticket because I know the Help Desk has their hands full right now.
But this is a whole nother level. It can’t go on like this. I can’t even play.
So I need to put in a ticket. But get this- every time I go to the little settings menu now and tap on Help, the entire app freezes up and I have to restart.
Clever way for them to get us to stop entering tickets??
Can anybody remind me of the email address I can use to mail support and start a ticket outside of the game?
Or give me some advice on how to fix the hot mess I have going on??