So you give notice of the update and before anyone can transfer gold to pay upkeeps you shut it down, we were a day and a half out, if we loose those 3 islands youre going to restore them right
We’ll try to keep the downtime as short as possible. In the future, I think we should build a feature which allows us to defer any upkeep which comes due during a maintenance period. I apologize for the inconvenience in the meantime.
Even just a heads up/reminder a little earlier would be helpful.
Yeah, that notification came in a bit close to the actual shutdown. I quite possibly lost the event points for 30k fire and wind shards that I spent on a gear upgrade RIGHT as Atlas went down in an attempt to fill up my forge before the down time
You should have still gotten the points… just won’t know for sure until whenever this is over
Awesome. I see that there’s a post specific to this concern now. But, the time between warning and taking it down was still a bit brief
Hello, so how will the team address this when a team loses the castles due to not having paid their Upkeep during the downtime period? I’m interested to know
Agreed. I wasn’t online when they sent the mail and didn’t get a chance to claim the daily payout, bazaar card or finish up multis
Last time we had to rebuild the infrastructure and im saying thats not fair because of the time between the notice and the shutdown
I would appreicate any help
I hope update is available before gold multipliers reset. I still have mine intact
ETA on completion. Granted, NA is probably not the largest market, but for some of us this is our prime time.
extra words to fill space.
But will u restore ownership of islands if they lapse cause of upkeep being due during the downtime?
They didn’t for us when that happened recently.
Looks PG says plan ahead for this eventuality since they only gave us a very short notice and have taken it down in prime time for some of us, those of us in NA.
I thought PG was a NA based company. Typically NA based companies do their maintenance early morning hours NA time.
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