update: i have un installed the game and re installed it the issue is still present. as shown in the new screen shots below i also cant trap anything. and pg support is rather lack lustre in responses and even those are few and far between they also spend most of the time telling me to do the things i just said i have done.
@PGGalileo can i get some kind of follow up? pvp bubbles drop in a few hours and i can’t do a thing to help my team.