Is support allowed to just delete a topic if you’ve stated you don’t agree with the resolution? Because that’s what they just did to me.
They can do whatever they feel like.
Their game, their rules lol. They’ve closed a ticket on me before without ever giving me a chance to respond. But they do email you that little survey. Write down the name of the support person and blast them on the survey
Are you talking about a support ticket or a forum post?
First tier support usually won’t have the ability to delete a ticket, and most ticketing systems are designed to never delete anything. Close or mark resolves is another thing. If you have a ticket closed, responding to it within a few days will reopen it.
If you are talking about forums posts, there are folks who can delete or close your post. It’s also possible your post was combined/merged into another thread if you have a topic there is already a thread for.
Support ticket. Not a forum post. I was under the impression shutting down a ticket before a resolution was reach was THE mortal sin for a support group. Pls feel free to close the topic.
Since you asked so nicely If you change your mind, just PM the mods