Cannot claim PRIZES & RANKS


#1

After new event page interface was implemented, i can’t claim my PRIZES & RANKS rewards. I had restarted the game, updated it an still couldn’t claim them. I tap the

box,but nothing happened.only those 3 box that i couldn’t access others just fine


#2

not the only one, Got the same issue myself


#3

The same here. What’s wrong? No scrolling help, just this page doesn’t work at all. Annoying


#4

Even uninstall + reinstall-ing the apps didn’t help at all. My version 4.50.0+gn
Summoning @PGCrisis to response the issue


#5

This was mentioned in another post:


#6

It is said like this in game


Yet i still can’t claim them
After the update 4.60.0+gn it become like this
N yet i still can’t claim them like this


#7

Try tapping either Points Achievements or Team Achievements
and post Screenshot…


#8

I did it multiple times so i can’t remember how many times i had tapped ‘points achievements’ or ‘teams achievements’ or ‘point ranks’ box and nothing happened. ‘My tapped’ send me nowhere.


#9

Since you’ve tagged PGCrisis, try submit a ticket and post the number here.


#10

I have the same issue. Have 9 items I cannot claim. Did a reboot and a new update. Was a waste of time also the bug fix did nothing. I am playing on a new Samsung Galaxy tab A .


#11

Still can’t collect anything from ranks and prizes only from the armoury. Eill a new bug fix be out in time for me to collect by event end?


#12

For now,let’s wait


#13

Same for me. Send issue to support but no response yet.


#14

Me too.

I just want to reinstall and update Android OS.

I’m not getting event compensation. ㅜㅜ


#15

I’m done with just normal update.i did uninstall-ing then reinstall-ing but nothing happened.everything was just tge same,still can’t claim them

Updated news…
I can claim my prizes just now


#16

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