I have 2 accounts on separate devices. I have had a ticket in for several days for account #1. It started doing the “downloading files” thing and stopped with 1 file remaining and would never go farther. Helpdesk sent me the basic generic message, reboot, close apps, etc… does nothing.
Well I waited and had high hopes that the new update would fix it. Nope. It downloaded 21/22 new files. Now after reboot it stays at 0/1 file and does nothing more. The banner that has tips on it keeps changing so it’s not like it’s frozen, but it just never downloads.
I logged in to my 2nd account to find that it is now doing the exact same thing after this update. I’ve tried 2 separate WiFi locations as well as using cell data. I have plenty of storage on both devices (100gb+), no other apps running.
@PGJared I’m herding turtles through peanut butter over here, help between my primarch rocketing himself into a the foreign “Locked” region and being stuck there for 2 days, the data issue and now this I really don’t know what else to do other than bang my head on the wall. #doItForTheStrugglingTurtles