We (GoodFellaz) have a problem and I hope that this forum can help us…
We’ve had the following problem , we payed officially the upkeep for our castle (X:-165.0 Y:-59.0) (which is confirmed, see screenshot)
, but also got the mail in the HQ that the upkeep wasn’t payed and the infrastructure is deactivated
We were still owner of the castle. After the PvP bubble dropped, we were under attack from other teams, the shield wasn’t disabled, but everybody could hit our Guards and our Players without we getting bubbled…it was 4 am in Germany, not enough players there for new troops and defending, so we’ve lose our castle in the morning.
Normally, if you don’t pay the upkeep you get kicked out of the castle and don’t get a weird message like this. (Screenshot above)
It cannot be that someone lose their castle like this and I just wanna ask, if there is any chance that we get our castle back. It wasn’t our fault, we’ve payed the upkeep and had the automatic update as a hedge for cases like this ACTIVATED, but nevertheless we’ve lose the castle and we are very disappointed and sad…
Please…try to help us