Does anyone know if there is a phone number you can call as opposed to the in-game support desk?
only in-game support or via the portal (or via a link in the marketing emails
but using one of the earlier two is a safer bet)
Edit: Oh, looks like the old helpshift link was fixed then
@forScience is correct that those are the only ways to contact support. The link in the marketing email also takes you to the portal as well.
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