Device not compatible... You must be kidding me..m

bug

#1

You gotta be kidding me… With latest update I got 'your device is not compatible with the game’s tried uninstalling, can’t reinstall… Contacted support… This is what they send me…

this is what I got from my ticket. 2,5 years down the drain cause they can’t get their programming right? I have a Oneplus6. It is merely 7 months old


#2

Ticket is 1510289 btw…


#3

I’ve been writing to support all day and they don’t answer… some tickets were opened over 12 hours ago and still no reply…


#4

Well at least I am not alone…:laughing::laughing::laughing:


#5

sometimes searching the web can bear fruit quite quickly. I do not believe that PG’s at fault this time, @RenegadeGeezus, as this “device not compatible” issue is quite common with OnePlus 6 devices.

Have you tried clearing the cache of google play store?
https://forums.oneplus.com/threads/oneplus-6-not-compatible.843293/


#6

Around 15 times. 2 of that recovery resets with clearing all cache on the phone… Considering a factory reset by now…


#7

And obviously the same amount of restarts


#8

Have you tried updating the device and apps?

You might consider a factory reset.

You can technically load the game manually too, but I’m sure that won’t be supported and will be a pain to update each time a new update comes out. But if you are really stuck with no other way, manually loading may be your only choice short of a new device.


closed #9

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