I am bumping this thread because my question is related to the subject.
I have several tough healing/healing frenzy runes or glyphs equipped on Sage before Rejuvenate-related runes became useless for him, since they have to exactly match the spell name (and not be a white spell).
Can I ask support to remove those runes and put them back into my runes inventory? The changes came from PG and the players should not have to lose valuable items that were advertised as working but soon lost their efficiency. Sage was already nerfed twice, first with white Explosive Shield which didn’t work as intended with the runes in its season rewards, leading to it being renamed Lethal Barrier and new runes were created for this spell. Then Super Rejuvenate spell (blue) wasn’t improved by runes anymore.
I can wait until the ongoing support helpdesk migration is over and things calmed down, that’s not a problem. I am not asking for new Super Rejuvenate runes, I know that it would take weeks of hard work and I refuse to ask that. I’d just like the ones I have on my Sage removed to be used elsewhere. If needed I can try to look for the posts mentioning that Rejuvenate runes would work on Sage’s Super Rejuvenate, then stopped working because of a change in how runes worked.
If it was an error on my behalf (like adding a resist rune to a dragon not owning this spell) I would not ask for a service, but it was confirmed by an official employee that those runes would work on Sage. And you can’t equip consumable Rejuvenate to Sage, so the runes are completely useless.
@PGPulse Do you think my request would be accepted, and if not can you please give me the reason why? Thank you in advance.