Help with Android war dragons please

I’m having problems with the game play with sorcerer’ s their not firing right anymore I aim at the target and nothing happens plus I can’t get help from in game, every time I hit help it kicks me out. Also while in the event map it kicks me out. Please please help thank you.

Is it after casting certain spell?

Yes after I hit soul barrage and death knell

  1. Submit a ticket
  2. Post it here.
  3. Tag @Arelyna and @DragonPunch

Where do I submit a ticket? I can’t access it from in game due to it kicks me out of war dragons

https://wardragons.zendesk.com/hc/en-us

Where do I get a support id?

Settings > about (in game)

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