Help with getting prizes in atlas

How do i put a ticket in when i try to i cant i need help cant collect prizes in atlas. My ingame name is Shockwavechuck.

The problem is being looked at per Jared’s post.

As far as filing a ticket if you still want to…

How to file a ticket in game with support


Following steps

on Android


on iOS

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Filing a ticket with support using a web browser

You can also contact support from your browser using the following URL:

https://wardragons.zendesk.com/hc/en-us

Please have your Support ID (in game settings > About tab > right at the top) at hand.

You will also need to obtain a password in order to be able to log into the site. You can do that by clicking on the “Sign In” link and then select the “Get a password” option.

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