I used a megacoin well tried to, the fight started and then it stopped and kicked me out the game then i opened it back up and it still took my coin and only gave me a third or points i was gonna get
Its for my XxHendrixX acount
You can submit a ticket in game or via our website, support.wardragons.com
In game, you click the gear icon (shown by the red box):
And then tap “Help” which will take you to our support form.
I wouldn’t use in game help des… they really suck
I have had a ticket open for over 6hrs with no response
(Lol after calling them out here they finally respond, with a bs response but at least a response)
New update: got all my stuff back
This happened to me last pvp event. They did refund me but it wasnt til after the event had ended but atleast i got it back i reckon. Good Luck!
Atleast u got it back, id be fine with that, thank you
I have one ticket open where the rep asked me to take recreate the problem and take screenshots…I did…haven’t heard a word in 3 days…not even an acknowledgement they’re looking into it
6hrs isn’t a super long time. That’s faster than industry benchmarks. Also, looking at your ticket, it was 5 hours. Your ticket came in at 12:30pm pacific time and received the first reply at 5:24pm pacific time.
What’s your ticket number? 3 days is a very long time to wait for a ticket response and I’d be happy to take a look.
Been waiting a week for reply
No you haven’t, though you have waited far too long. I’ll have an agent pick up your ticket asap.
Actually got a reply in the middle of the night and it’s been resolved. I don’t know if you had a chance to get involved or not but thank you Jared
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