I was discussing some issues I have been having in game with support over the last few days. Their fix was to have me uninstall/reinstall the game. This has made everything far worse.
Last night I could not join runs or start my own runs. (Dreaded white loading screen of death) A teammate wasted a bunch of xp boosts (200%) waiting for me to join and I lost out on many chests that I should have gotten for the 4 hours I spent trying to do runs. A few actually worked but mostly I got stuck on the attack loading screen and had to force reset the game to get unstuck.
Now today I can not even log in. At first it was giving me a “Connection timed out” error. If I click retry it changes to a “Sorry, we are updating our servers” error. I find it difficult to believe the server is being updated because my team is currently online fighting a war and a couple teammates live in the same city as me.
I can not log into in-game support to see what they have said (obviously) so I tried to fill out a “contact us” support ticket but it will not submit. The submit button keeps “loading” but after 1 hr and 15 min I gave up on that ever working.
So @PGJared, I came to you and the forum. Please find out what is wrong. I have already missed out on the last 24hrs of the breed event. I cannot let my team down with our war.