I’ve been on holidays the first several days of the new event roll out. I got back roughly 1.5 days ago after saving energy each day (getting my 10 energy chests -> 100 energy) and ready to hit my clan requirements. But, I’m showing ineligible for the event. When I attack I don’t get points for personal achievements NOR do I get them for team achievements. When I attack the “Your battle results” page stalls and closes after 1 minute. I’ve restarted the game, my device, etc many times over this period and event points are not recording in any fashion.
I submitted a ticket over a day ago (ticket #1130111). I have not recently joined or switched clans (in fact I’ve been in my clan for a long time).
There is only 7 hours left in the event and I’ve spent a lot of resources (Energy chests and one Mega attack) trying to be in a position to catch up to event requirements for my clan only to have no ability to contribute to my team or get any personal rewards.