Island reset early?

#1

2 hours before the storm will hit our fire island the island re-set. Everyone went back to the beginning. Has anyone else seen this? Yes, I have sent in a ticket.

#2

The 1M question is: Did your team reach the 4th guard (aka the middle temple of the island) before the storm came ?

#3

We were past the 3rd guardian but it reset 2 hours early so we did not make it.