Hey Dragon Lords,
First off, let me apologize for the continuing issues with the egg token bonus boosts deactivating and disappearing as well chests dropping from monuments. Our team, including myself, has tried to resolve this issue by doing the magic on our end, but our patch that readjusts each user’s account to reactivate the boost and chests dropping does not fully solve the problem or has been failing. Unfortunately, all egg token bonus boosts or chest drops that have been reactivated by us are eventually getting deactivated again.
As of right now, we ask that you try deleting and reinstalling the app to see if this reactivates the boost for you (if you have not already). The team has a fix for this issue, and it’s scheduled to be released in our next major update.
In the meantime, we will be unable to reactivate the boost for our players since this is no longer consistently resolving the issues. We apologize for the inconvenience and the trouble this has caused during this breeding event. Once our update with the fix for this issue is live and has been confirmed to be working thereby resolving this problem, we will compensate everyone for the frustration this has caused.
I know this does not help with this current event, and for that I truly do apologize.