this is now happening way to MUCH in atlas! it is so annoying and PG has always just sent me a random answer everytime i send in a support ticket. this issue is when I level my rider, after 2-3 levels my game says “we are synching the system” and it closes on me to restart the app…
i re open atlas and my shards i used for leveling 2-3 times are gone, the xp is gone, the skill points i got from leveling are gone… but my dragon rider is back to the previous level. when i send in the support ticket, they send me a irrelevant answer and say the following which i copied from my email…
“Hello there Dragon Lord,
We apologize again for the trouble with the sync errors that occurred after upgrading towers following 4.30’s release. The team has fixed this issue and credited all affected players two 3hr speedups.
On the otherhand, if this doesn’t address your issue/concern, please reopen this conversation.
In the meantime, if you have any other questions, please let us know.