I was wondering if there were only 2 of us tried to figure out how to use the new runes features ended up losing all the runes and glyphs.
I had sent in a ticket to ask for reversing.
However, the response I got from them was not favorable. Current lvl 588, you guys should understand the time and money I have been investing in.
For sure is an understandable and unguilty mistake. Maybe @PG should reconsider his position taking into consideration it is a new system of savings, after years and years.
Iāll share what I have already said.
This does seems very unfair response . My comment is constructive criticism I personally prefer the old rune/glyphs system. Itās quicker to use
Wow! I am so sorry!! This could really be devastating to a player. PG should really reconsider because this was a new feature and that is a VERY easy mistake to make. It was really unclear that button would delete ALL of your glyphs/runes.
Hopefully this will be reversed.
This would make me rage quitā¦
They should have at least offered you some in game currency to make up for it. This is just wrong.
Thanks for the feedback. We just want what weāre equipped back. My lvl is pushing 600, and the other player is lvl 600. Thereās no way we can fly without runes and glyphs.
No more elite, no more packs, no more atlas elite. PG sucks!!! The developers only care about the diamond players. When my elite pass expires, Iām outtie!!!
I am in D1. Not sure what the deal is.
Without reset, I canāt fly like I used to. Thanks for all of you the kind words. It was funny that they reminded me beware Of what I was confirming and not to do it again. I understood I couldnāt undo my own action. I was hopping they would allow that one time reset so I can continue fly with those who have been here with me through thick and thin. I tried sent out serval tickets ,Itās a bit pointless at this moment. Have fun flying everyone!
Iām so sorry for this and makes me reinforce that the right decision for me is to leave the game after this season finished. They implemented a feature which is literally like deleting your account, there is no recover in our level (637 103B def) from loosing exotic and rade mythic runes totally. Theyshould have put in a ig red wRning that sou will loose all our rues/glyphsā¦ or even better never implement such feature. Their respone is beyond careless. Thank you for your money, please close the door behind youā¦ Such incidents could happen to any of us any day with such new features and to see what can I expect in that case is terrible. Sorry a out kispellings, I an only write from in game forum browser be ause in 3 years they couldnāt fix for me to login to safari browser
Moku! 
It has been a great journeyā¦
I made the same honest mistake. Salvage all āvisibleā runes in my opinion does not include equipped one. Only the ones you see on your screen. I got a pretty lame reply that I should be more careful next time. As if I ever will use that feature again
Keep fighting because I am ! I even called PG more need to do the same .
Every time I come back to this thread expect to see good news, that PG gave players their runes/glyphs back and would work on making the new system better.
Really shocked PG hasnāt fixed this yet; especially, for equipped runes/glyphs only. Not that it matters much, but feel extremely sad and disappointed for all those affected.
This seems like a pretty obvious case of something they should be willing to fix. I thought waiting through the weekend would be all it took to get it resolved. Now the week is half over
Theyāre capable of reverting Thousands of Chests and all of the RSS that comes with it back to before you opened anything.
One would think the same could easily be done with Runes/Glyphs. Which would actually be much easier to manage as you are dealing with less variables.
Once they do it for someone, they have to do the same for everyone.
That may be easier, but itās a new type of extra work.
Iām betting thatās their logic. 
Valid point. I get the fear of not wanting to set a precedent, however, I feel not helping these players out is wrong. PG should fix this and make it right for this early round of players who just didnāt know. We all now know what will happen, so make it right for those who lost out.
Send out an in-game note/warning about the feature.
Thereās no reason why ANYONE would want to destroy all of their runes and glyphs.
I feel really bad for all of those Iām reading about here who lost all their runes.
