For over 4 hours I have been messaging support in game with no response. I attacked a Kingpin and it bugged my primarch. I can’t move, can’t attack, can’t contribute to my team, can’t earn rewards. Over 4 hours and no one in support can even send me a “hi, sorry for this bug robbing you and your team of rewards but we care at least a little bit and are trying to fix it”? This is ridiculous, there is NO reason to go so long with absolutely NO acknowledgment. Too busy to say “hi, were trying to fix this”?
Please, I have supported the game and staff many times over monetarily, I just want you to give a crap about me after all this time.