No chats, can’t attack in event « poor connection » message


#181

Did you miss the part where PG stated this is due to a Service Provider being down in Europe? PG has no control over local Service Providers.


#182

I said US players, not teams


#183

So your saying even the issue I’ve had for 5 days not letting me in atlas is not PG fault either they do suck at keeping us happy always screwing something up


#184

Gives a whole new spin to they have the matter well in hand.


#185

Sweden, is down aswell.


#186

working again


#187

I hope it will be fixed soon, however I did send in a ticket this week about connection issues. And I knew it wasn’t on my end so I’m not entirely sure it couldn’t of been avoided. But with that said, what’s done is done and I’m just playing candy crush until it’s resolved.


#188

PG uses the PubNub service which is the problem - so they are responsible for this downtime.

PubNub has a 99.999% uptime SLA. But they’ll probably just say the service was up (even though it isn’t working properly)


#189

My bad then :slight_smile:
A russian team was kicking us while we could not play. I made easy assumptions. Sorry


#190

waited a long time, and the LC loaded, and i was able for 2 runs … i wonder why… was it maybe for a very short time useable hmm


#191

yup just went down again


#192

same issue here, also Europe


#193

from pubnub

Update - We have deployed a new filter to block the network traffic causing the outages. Early indications are showing some success at mitigating the flood and we are continuing to work towards a resolution.
May 4, 14:09 UTC


#194

i waited 2 hours have all my chats back but not gonna do runs till its fixed


#195

I think PG should call in MacGyver give him a paperclip and some duct tape, he’d have fixed in a jiffy.


#196

Everything’s normal. This is a massive problem. We’re all having trouble. Have a good day :hugs:


#197

All these updates and news he’s had to happen :man_shrugging:


#198

Still more


#199

Why the event is not stopped!
Some teams only can attack, all energy and time used to progress in event is now lost.
We have been demoted because near all our teamates can’t play !


#200

The only fair thing to do is to reset the event. Let us keep the individual score, but gives ut the energy, inner fires, rubies and gold chests we’ve lost due to this issue. We understand it is out of your hands, but that doesn’t mean that well working teams should win this event by kicking those who’s down.