No personal points for new player

Hi all. A new player joined the team today. Sadly enough her points are ineligible. But it isn’t possible for her to participate in the event. So she can’t get personal points for prizes.

Is this something new? That new players can’t participate in the event when in a new team.
But she is able to get points on her old team. It’s like she never quit her old team

That is correct. If you switch teams after treasure has started, you are locked to your old team and cannot participate AT ALL, even for personal points.

6 Likes

it should be in your email unless they removed it not to add once treasure hunt started due to being locked into the team was started on

edit looks like they removed it from the email but yes its not possible unless goes back to old team