PG and @PGJared ,
I have submitted two tickets, one for each account. At start of event, Event icon was up. I updated towers, went into event window and zero points showing. Opened ticket for each account and other than standard responses from support have heard nothing credible so far from support staff. It’s been 2 days now with no resolution. Was originally told that I upgraded prior to event, but if that is true then why would the event icon show up on the screen. I am not some new player, been playing for over a year now. Please help resolve as I’ve done zero upgrades since then as waiting for this to be resolved first.