Not getting egg bonus for event nor for season bonus

I am only getting a total of forty eggs fir novice missions for two days now even though I have egg mission bonus and elite account. It was eighty before the update? What gives? I know bonuses don’t stack but it seems I got my bonus taken away and the bonus for the event taken away at same time. Anyone else having this problem? Been two days and here messages to support with no response. Losing out in very valuable eggs when I need them most. Help!

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Go here please. Lost token bonus

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