Old account - administration

Someone please help I had an old account with this game under an email I no longer has access to… it’s been alsmot two years does anyone have a customer support number?

Go onto ‘help’ and then ‘contact us’, raise a ticket.

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Contact support and put a ticket in, or messsage @Arelyna for faster results :slight_smile:

Chances are its gone if you don’t got email access! As caan be friends account and or. A team members for security reasonings is which i believe its gone but other theb that good luck

This is how you file a ticket in game for support:

Following steps

on Android

on iOS


You can also contact support from your browser using the following URL:


Please have your Support ID (in game settings > About tab > right at the top) at hand.

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