PG Forum Roles Explained


A few folks were trying to figure out exactly what various PG staff on the forums were responsible for and who to contact for what, so we’ve made this post to hopefully clear things up.

  • PGCrisis – Community / Social (Social Media, Livestreams, Forums, Creator’s Faction, etc)
  • Arelyna – PX / Community hybrid (Mostly Forum, Livestreams, and Atlas Support)
  • PGJared – PX (Player Experience) Manager (Focuses on everything support, but please @ DragonPunch as your first line of escalation for support stuff)
  • DragonPunch – Dragons PX Manager
  • PGEggtoken – Dragons PX
  • PGEcho – Developer (Focused on Atlas)
  • PGDave – Engineer (Focused on Atlas)
  • PGFeds – Developer (Focused on Atlas) – Do not PM
  • PGSqurl – Enigma / Atlas – Do not PM or @-message for any reason.
  • PGMichael – Developer (Features) – Do not PM
  • PGChocolate – Events and Seasons (Weekly Events, Season Dragons, Season Riders, etc.)
  • PGRocket – Events and Seasons (Weekly Events, Value Packs, etc.)
  • PGWizard – Events and Season QA
  • PGSurtr – Events and Seasons QA
  • PGScarpia – Product Manager (Game Balance, Design)
  • PGReive – Product Manager (Game Balance, Design) – Do not PM
  • PGPulse – Designer (Dragons, Spells, Combat Balance, etc.)
  • PGLawson – Designer (Dragons, Spells, Combat Balance, etc.)
  • PGKharnyx – Art Manager
  • Campuslifer – Engineer (Focused on security and cheaters) – Do not PM
  • PGMyth – Engineer (Focused on security and cheaters) – Do not PM or @-message them unless they request it.
  • PGDin – Engineer (No focus) – Do not PM or @-message for any reason.
  • PGKitty – Marketing (No focus) – Do not PM or @-message for any reason.
  • PGPog – TBD

If you @ message someone about something that isn’t in their wheelhouse please do not be surprised if they don’t respond. Messaging an artist about event balancing is just going to get you a confused artist. You can @ message any one on the PX or Community teams about any issue.

Private messages are at the discretion of the specific PG employee. If you require support from Pocket Gems please contact Support via the in-game tools or online. If one of the names above says “Do not PM” it means that they will not respond to PMs sent to them.

PG Forum Team Roles
Controversial mercenary war tactic condoned by PG
A New Face to the War Dragons Community - PG Crisis!
Welcome to War Dragons: FAQ
Quality of PG FO support
How to Fix War Dragons(prepare for a long read)
4.0 Update and Tower Balance Changes
PG help please can’t log in
Rider skill resets and name changing abilities
Sending healing potions two teammates
Salvaging storage items
Upgradable Bounty Harbor Suggestion
Dragon Rider Elements
Progression Rate Improvement Coming to War Dragons
Push notification about masquerade/duskfall dragons & sigil chests?
Unequip dragon's runes
Atlas Elite Account
Blatant cheating reported two weeks ago with no action
Cuahtli’s platinum evolution costs no stone!
Function of the PX Team
No progress on water dragon shrine
Removing runes from dragons
Plat 4 needs more
Old dragons back!
Idea to make recruiting easier and to block unwanted invites because we NEED this!
Salvaging Towers for small amounts of rss
Chests and when to open
Hacker is on war dragons
Problem with Atlas hastes
Where have all the Pandas gone!?
Atlas Rider Gear Buffs. What about us?!?!
New Event Bases Crazy High
Corthanak needs a Buff
Black and Purple Rune sighting
Bad start Spring season
Accidental removal of the rune
More than one "Elite" level?
More than one "Elite" level?
Need help with a support ticket but not sure who to message
Screen Glitches, anybody?
Being able to use a assigned dragon rune or glyphs in another dragon
Atlas issue. Not able to load anything in atlas, Primarch stuck in a loop
Controversial mercenary war tactic condoned by PG
Can’t get a response from Support
4.0 Update and Tower Balance Changes
The nerfing of hunters specifically Noctua and the over all seasonal Divine dragon quality
Hauheset, timeshift, and being an old man
What it is Cheaters?
War declared against us during update
I find this humerous
Recycle Buildings
Transferable Towers
Minor Event: XP (Replace Feeding)
Special pack not to everyone?
Chunk not breeding
No guild online members visible
Translation for chat
Getting black screen after 4.80 update
Event Bug, black screen
Why are runes and glyphs locked onto dragons that are no longer useful?
Rider skill resets and name changing abilities


The pro of TS was the large area of affect. The con (and it’s a big offset) is it is damage over time. With the change to red, you lose all the benefit, but have all the cons (small area and dot). At that point it becomes a very weak ability . While I understand the reasoning, making a really good ability really lame is not the answer. If it needs to be changed to red, then they need to redo the whole spell to make it valuable.

Btw, you had a nicly thought out post analysing all the dragons with TS, even if I think Sage is not better for the change.


@PGJared I saw someone tagging PGDraco once, can you tell us who it is? I don’t find them in the list. Maybe they are unrelated to the forum stuff but I’m curious.

Thank you in advance. :blush:


I need to update this with a few of the PG staff that have joined the forum since I wrote this.


6 posts were split to a new topic: Problem with In-App Purchase


A post was split to a new topic: Issues with game performance


A post was split to a new topic: Issue with updating


I think you posted this in the wrong thread.


Hey! Pixxel is gone now, why is her name still there?


Great question! It’s now updated.


you dont want the update xD


Can you update this in the near future when the new season hubbub has died down a little? I want to know more about a few people, and the myth around @pgmyth :eyes:


I actually had to go look up who that was…


Updated. A couple of folks have either not responded with how they want their role represented or have asked to remain a bit anonymous so I will be respecting that. I’m not respecting PGCoffee though.




:thinking: All I could think of is this (with an extra “R”, of course):


What did coffee do? He’s hot.


Please don’t comment on the physical attributes of any of the PG staff. It’s…a little icky having players objectify folks.


I keep reading this as SQL URL instead of squirrel :sweat_smile: