Player can’t use team chats

Ok I’ve posted about this before but it has been about 8-12 months ongoing, We have a player Evas who cannot use team chats or see Battle invites or defense invites, she was finally able to communicate using league chat and team mail.
Please can you help her

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Could it maybe be her device? Cause I’m sure she has sent multiple tickets.

Kind of makes it seem like the game doesn’t think she’s in the team. Has she tried rejoining at all?

Tried everything PG supposedly been working on it for 6 months

Sorry they have been working on it for about a year

AND no response

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