Hey WD peeps,
I need a little help. I reached 88k points and my team reached the 30k mark for Temple Raid (April 10-15, 2019). This equates to a lot of rubies, tokens, bronze/gold chests, and EP/IF. Apparently PG can verify that I played the game, used a lot of EP and inner fires, but tells me that they will not give me my prizes because they can’t find it in their system that I collected my prizes.
To be honest, I cannot remember whether or not I collected my prizes. That entire event was a really hard grind for me, and I used a lot of time and basically my entire weekend just to score that high. This is really upsetting since I really feel like I did collect those prizes. Regardless, I worked hard to earn them.
I could not find similar threads to this but my forum search did bring up an auto-collect feature mentioned by another player from much older threads on a different topic. It seem this is still not implemented.
1.) If PG can verify my attacks/scores, it seems reasonable that I should be able to get my and my team’s prizes.
2.) Auto-collect feature should be added so that this never happens again.