Problems with chests

Hello everyone,
Just some minutes ago I opened a gold chest containing 225 sigil signs but the game hasn’t add those in my account…I tried also server times to close the game and open again without results.

1 Like

Did you open a support ticket?

No, where can I open it?

In game:

Settings -> contact us

In game, you click the gear icon (shown by the red box):

And then tap “Help” which will take you to our support form.

You can also use in a web browser. Just be sure to include your Support ID or PGID when filing via a web browser.


I had similar problems I claimed 1 gold chest and 3 silver, and its never appeared in my account

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