Hey, everybody. For a very long time it was not possible to get here, as it is impossible to enter the blocked account. I will write through the translator, I hope will translate normally.
I want to tell you how awful I was treated by the developers.
I have never engaged in cheating or wrap resources. Always was for fair game. And all to this called for.
Write the story first
But due to the crooked nature of the programmers, when I transferred the tree to the island in the Atlas, they threw the account to level 1, erased all rubies, poison, medals, etc. Left only my dragons and items from the smithy. I was with the first level ruby dragons at the moment…soon began to write in support and to read form…it turned out that I am not alone, and many were not so lucky, and in service support wrote, they know about the problem and trying to solve it.
And lo and behold, a week later, they decided it and gave me back everything except rubies, TTN and medals. My questions are, why didn’t you back everything, they replied that at the moment can’t do that, because the program does not allow. And told me to text later.
After some time, I’m writing again, that would have given me at least a medal, as a level 300 I was not at all the medals. Agree, it looks strange. And eventually rewriting almost 2 months, I was able to first return the medals that were up to that moment when my account dropped to level one. This is 45 ml. and after another week of correspondence, I returned another 7 ml of medals that I flew over the two months after the reset account. The screenshots are all there.
And here I am so happy that finally I returned all the medals…and even compensation for three months of correspondence deigned to give in the form of 5 gold chests. Funny of course, but come on. But of course rubies and I lost no I did not return, they just said that I was not…That’s all she wrote.…
I calmed down and thought that I will play quietly.
Exactly a week after the event banish me.
And I suspect, due to the fact that I have returned the medals in some clumsy way and the program thought I was a cheater. And I nor in than not is to blame, I honestly played!
And now it’s been three weeks and every day I write in support that would return my account to me, and I always respond that he is on the test and be patient. FOR THREE WEEK!! SILENCE!!
Today’s letter from the support service attached.
Help to back my account please. You can’t do that to the players like that. And fire your programmers and the Russian support service!
February 20., 2:54 PST DP
I truly understand the reason for your disappointment. Unfortunately, in this situation (at the level of support) we can not help you with anything else.
I hope that your complaint will be considered soon.
We will contact you as soon as we receive updated information.