Before the event started, I had 17,000+rubies. Once event started I had 8,000. And event prizes are not showing up in my bank. And many others are noticing lost rubies in LC. I want to know where my missing rubies went, as well as getting them back.
PGJared answered a similar topic here; otherwise, the rest of the thread covers things to look at.
Nothing was purchased. In fact, after I posted this I gained 5000 rubies just sitting around. No prizes claimed. And many others are claiming they’ve lost thousands of rubies too
Please submit a ticket so our support team can do a full audit of your account.
Yes I had this problem imhave sent a ticket.
I have. And only got the cut/paste reply about the event having started. And if I haven’t seen it show up, to restart game.
#464687is the ticket number
#464759 this is my ticket number mate
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