I’m 99% sure that this Custoemr Service agent has no clue what he is talking about.
Just wanted to make sure before I respond to him. I’ve been getting ruby drops instead of chests since the Breeding event started. Also, honestly I’m tired of the beginner troubleshooting steps, every issue starts with the same solution… Reinstall the game.
@PGJared could you please look into my ticket #1157951