Season/event screen on mobile slightly above and left of where the activation points are

bug

#1

When I open an event the screen is slightly up and left of where the points of activation are for all buttons. Is there a setting to correct this?


#2

:thinking: Do you have a screenshot?


#3

Here you go!

I attached the actual file and used snippet tool for the embedded.


#4

It looks like it’s cut off at the top, but the controls get activated by touching slightly below and to the right of where you actually want it to be. The controls activate exactly where they should be. If I clicked near the top right corner of prizes & ranks, it would activate the about button.


#5

Whoa!

Have you opened a ticket with support?


#6

Have you changed your device’s resolution settings?

If you are android, you can try the following:

  1. Go to your phone’s Settings menu.
  2. Scroll down to Display.
  3. Tap on Change screen resolution .
  4. You can now select either HD (1280×720), FHD (1920×1080), or WQHD (2560×1440)
  5. Tap on Apply in the top right corner.

#7

Mine has been like that for months but it seems to be slowly drifting back down to center so I didn’t bother trying to fix it :joy:


#8

Changing the resolution does bring it closer to where it should be, but you can tell it’s still off a little.
Edit: Changing the resolution on the phone.


#9

Have you adjusted the graphics options under game settings? Not sure the cause, strange