From the TOS for “the service,” available here: https://pocketgems.com/terms-of-service/
“(x) cheat or use, develop or distribute automation software programs (“bots”), “macro” software programs or other “cheat utility” software program or applications which are designed to modify the Pocket Gems experience to the detriment of fair play.”
So, we have four categories here:
- automation software programs (“bots”)
- “macro” software programs
- other “cheat utility” software program
- applications which are designed to modify the Pocket Gems experience to the detriment of fair play."
The last is obviously a catchall for any application that modifies the game experience “to the detriment of fair play.”
I am curious is this is a bannable offense? Obviously, I’m not really curious–the TOS say that it is. My question is more – what proof is necessary for PG to act on the blatant use of these “tools” by some to gain an unfair advantage in game play?
If we know what evidence is necessary (although, really, should players have to provide evidence, or should PG be actively collecting and acting on it?), then we will know what to include in our tickets when these “enhancements” are obviously being used.
You may wish to review ticket number 1155101 as a place to start, although, I’m sure there are plenty of others.