Still haven’t received apology gift 🤷🏾‍♂️

Would like to have it

Send. A. Ticket.


How do I do that

How to file a ticket in game with support

Following steps

on Android

on iOS


Filing a ticket with support using a web browser

You can also contact support from your browser using the following URL:

You will also need to obtain a password in order to be able to log into the site. You can do that by clicking on the “Sign In” link and then select the “Get a password” option.

Please have your Support ID (in game settings > About tab > right at the top) at hand.

You can also access this information if you go to your phone settings, scroll down to the WD app > support ID.

If you’re unable to find your support ID, just use 0000 instead.

Last Resort

If you have tried the above two methods and you still haven’t been successful in submitting a ticket, you can email support here:

Have a great day.

Yes! My effort has payed off. Take that, moderators.


No more apology gifts are going out til Monday. We can’t spend them til Wednesday anyway so you aren’t missing out on anything.