I need help with a scenario I have been blessed with participating in. Maybe some light can be shed on this since i am getting nowhere with help from the help desk
Recently after this last pvp, my team was trying to take an island belonging to a former atlas GhostlandTW. All was well and the castle bubbled after we attacked a bit. 20-30 of our teammembers were present and sitting on the island waiting for bubble to clear. That morning, after watching and waiting from 7 to 8 CST, i went to work and nothing bad changed. I logged into line app to check regular status of alliance and i had a message of MomoTaiwans name now under the island we were sitting on. It was of course bubbled and then the big stink started. 5-6 teams moved in on us and they dropped the shield and wiled us out. COMPLETELY. Attacks coming every 2-3seconds. Over 500k troops gone. All primarch were gone. All i keep gettibg from help desk is the shield from ghostland was dropped because of upkeep being unpaid and someone else was able to conquer.
My question and problem is the process in which Momotaiwan came to obtain control of the castle underneath us and have a shield in the process? I mean, there was no fighting, no alerts, no anything. Poof-they own it and its shielded. Is there something im missing?
On another disturbing side note, i have screenshots from conversations of two other replies from help desk that are quite conflicting. The stories they gave were not consistent.
If we lose troops in a game that we send to battle, then thats fine. I can take that. If we lose troops from glitches, hackers, or cheaters, thats where i have to draw the line.