I have been trying to get a hold of support for about a month about my missing sigils and they don’t even bother to read it or reply , and when they do they don’t event read you ticket all they do is send a automatic message.
Respond to the auto-reply with “Please read my ticket”.
Your last ticket was sent at October-17-2017 09:35:41 PM. It was replied to by an agent at October-17-2017 10:07:10 PM. You read the response at October-17-2017 10:16:28 PM.
Note, this wasn’t the automated message. That was sent about a minute after your ticket came in.
Your other ticket has multiple replies and is currently in with a specialist to review, but in the last week you’ve added:
- Missing Crafts
- Missing Items
- Can’t Defend
- Event not Loading
- Can’t Open Beta
- A request to extend the event because you were having issues loading the beta
- A request for compensation for when the event ended
- A request to re-do your sigil spend and swap branches
That’s a lot of things for a single ticket. Please be patient and our specialist will review all of those and get back to you.
Love that response. Game set match PgJared
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