Sync error on Derth line

I keep getting a sync error when I try to claim my next reward in the Derth line, it’s rune dust. I also can’t log a support ticket, it says not connected, any ideas?

Are you one of those people that have 99.9 mil rune dust?

Also, tickets can be raised here on a website:

http://support.wardragons.com/

:scream: 99.9 mil. Rune Dust???