Unable to Conquer Castles even when all Requirements Met

I thought that I would share this issue in castle conquers at the present time. I do not know how widespread this is but it is apparently affecting more than one team. Last night my team attacked a castle and met all the requirements to conquer. The conquer option came up and then… error message … and contact support. 100s of thousands of lost troops, some permanently. Support is looking into a solution. I don’t know how they will sort out this mess with this castle that we couldn’t conquer, put infrastructure on, hire guards for or shield which has now been “claimed ” by multiple teams unsuccessfully. I certainly would not have invested as many troops for such an unsatisfactory outcome.

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What is the castle name?

BlowMe

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Apologies…name has been changed to Ilthalana-1