Examples of support replies in a similar vein - I’m 100% these are all templated responses for them to use:
“I’m very sorry about this. However, I am unable to compensate you for this issue at this time. As much as we would like to compensate players for any issue that arises, because we do want everyone to be happy, it cannot always be done. Unfortunately, throwing compensation at the issue normally does not fix the situation. Experience has shown that throwing compensation out every time a situation arises is a bad idea. We will continue working on this issue and more to make War Dragons an enjoyable game for all! We apologize again for the inconvenience and appreciate your patience.”
Crap - I just realised I haven’t actually raised that many tickets for compo! The above was the only example I could find. I think I need to get better at raising these tickets in future.