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Also make sure that you have provided the correct in-game name and then you didn’t change name between the donation day and until the time you receive it.
Others may have placed their family name or any other name thinking that PG has their WD Account recorded on Stack Up which is not as that is a third party site not connected to PG / WD.
i havent received it either, but w/e. i donated b/c i wanted to donate. the portrait is just an addition that i can’t be more careless about.
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