Weekly Special event packs disappear...... bug/glitch?

Scarlett · February 1, 2019, 2:05am

First & for most,It comes to my attention once the “daily special offer pack” goes away it also takes the other event “special offer” pacts away for the current live event.

Secondly, this been happening to me & a lot of people the past few weeks. It will show the “special packs” on the treasure hunt & before the event goes live. When the event dose go live it takes away the special packs & we are only left with Non-Relatable pack or two(2).

Finally, I honestly don’t know if this a glitch or a bug going around but I just want you to know Pg about the current situation. Do you want my money?

Thank you for your time, please if anyone else is having the same problem don’t be afraid to screenshot it & post it here.

Scarlett · February 1, 2019, 2:06am

That screenshot was taken before the event went live( a few hours ago)

Justapleb · February 1, 2019, 2:10am

This is usually fixed by deleting and reinstalling. If it doesn’t work, make a ticket

Scarlett · February 1, 2019, 2:13am

Ok, thank you.

Scarlett · February 1, 2019, 2:42am

For my packs back from reinstalling the game, thank you again.

Scarlett · February 1, 2019, 2:44am

But I hear some other people reinstalled the game more then 3+ times & nothing.

Hope you leave this topic open for those people still having those problem.

Thanks again.

forScience · February 1, 2019, 3:12am

Do you know if they’re on Android? Some Android devices will keep the install in what’s effectively a recycling bin on the phone. They’d need to check the apps section and then advanced options to clear those out; clearing the cache might also be a good idea. Otherwise, they’d need to put in a ticket about it.