When will the chat freezing issue be sorted out?

I’ve had 2 topics like this but still no solution. Chats are still freezing. Done EVERYTHING support told me to do more than once. Please help. I am getting cut out mid conversation and it’s so annoying :face_with_symbols_over_mouth:

I don’t have this problem. What phone are you using? I had it before but that was because of storage. What did Support tell you to do?

Reset the cache thing, delete and re download and some other stuff which I can’t remember p. Phone and iPad do it.

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