Where is the egg I earned in summer season. Says 23 days left?

Missing rewards egg. Chenoloth.

Hello, welcome to the forums! May I ask what level you are? I think I recall another user who had a similar issue because they were a low level.

Also, have tried filing a message with support?

How to file a ticket in game with support

Following steps

on Android

on iOS


Filing a ticket with support using a web browser

You can also contact support from your browser using the following URL:


Please have your Support ID (in game settings > About tab > right at the top) at hand.

You will also need to obtain a password in order to be able to log into the site. You can do that by clicking on the “Sign In” link and then select the “Get a password” option.

Sounds to me like you are already incubating a different egg.

Let that finish - then you can incubate Chenoloth.


Either incubating another egg or upgrading incubator

Or expedite/Speedup the egg currently incubating.

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